Frequently Asked Questions

Find quick answers to common questions about SkillLink

Getting Started

8 questions

Payments

6 questions

Safety

5 questions

Account

7 questions

General Questions

SkillLink is an online marketplace that connects clients with verified professionals across Ghana. Whether you need a barber, electrician, DJ, or photographer, you can find and book trusted professionals through our platform.

Yes! Creating an account and browsing professionals is completely free for clients. You only pay for the services you book. Professionals can choose from free or premium subscription plans.

Click the "Sign In" button and select "Create Account". Fill in your details, verify your email address, and you're ready to start using SkillLink.

All professionals undergo identity verification, background checks, and skill assessment. We verify credentials, work history, and collect reviews from clients to maintain quality standards.

Search for the service you need, browse available professionals, view their profiles and reviews, select a service package, and click "Book Now" to schedule your appointment.

We accept Mobile Money (MTN, Vodafone, AirtelTigo), bank transfers, Visa, and Mastercard. All payments are processed securely through our platform.

Yes, you can cancel bookings according to the professional's cancellation policy. Check the specific terms before booking. Refunds are processed based on the cancellation policy.

Click "Apply as a Professional" or visit the "Join as a Pro" page. Complete your profile, upload verification documents, and once approved, you can start receiving booking requests.

Still have questions?

Can't find what you're looking for? Contact our support team.

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